Payment

Payment Policy

For The Ordinary customers, the sections below set out currency, payment methods, and refunds. This page applies specifically to theordinarye.shop.

Our approach at The Ordinary to currency and methods
This currency and methods section covers orders and visits through theordinarye.shop for The Ordinary. About Credit/Debit Card

refunds and payment help at The Ordinary
The Ordinary publishes this refunds and payment help guidance for customers using theordinarye.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on secure processing
The following secure processing guidance applies to the The Ordinary storefront at theordinarye.shop. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

How The Ordinary handles billing checks
The Ordinary publishes this billing checks guidance for customers using theordinarye.shop. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

What The Ordinary customers should know about currency and methods
For The Ordinary customers at theordinarye.shop, this section explains currency and methods. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinarye.shop or 5103291568.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinarye.shop
Phone: 5103291568
Physical address: 180 Hinesburg Rd, South Burlington, Vermont, 05403, United States